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Returns & Refunds

If you wish to return or exchange an item, you can do so within 14 calendar days from the date of delivery, after contacting us first at ask@moonripples.com

The jewelry must be unused, with tags, and in its original packaging.

Returns and exchanges do not apply to one-of-a-kind pieces.
Refunds are issued within 5–10 business days after we receive the returned item. Shipping costs are non refundable. Return shipping costs are covered by the customer.

If you are unsure before purchasing, feel free to contact us — we’re happy to answer your questions and help you choose the most suitable option. This often helps avoid unnecessary returns and saves time for both sides.